In the effort to continually improve our practice, we have recently been asking patients to complete short surveys after their appointments. One question we ask is, “Taking into account quality and service, do you feel our dental office provides a good value?”
So what is value? We believe it is not the lowest price, but instead providing a combination of information, service and quality. We really strive to listen to our patients to find out what they want. Then we give them options and our clinical expertise to help us come to a decision that is right for them. We think that is valuable. We have developed relationships with the labs we use and our dental suppliers to bring you the latest in proven materials. We find that very valuable also. Finally, value is about trust. You have to know that your dentist is doing what is best for you. We have many long-time patients that make practicing dentistry enjoyable.
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